ECONOMY

Every business wants your review. What's with the feedback frenzy?

Every business wants your review. What's with the feedback frenzy?

At Good Company Doughnuts in Arlington, Va., Audrey Morris was picking up a BLT. A QR co
de near the register invited her to rate her experience. But, to her, the idea of leaving a review was unappet… [+8015 chars] At Good Company Doughnuts in Arlington, Va., Audrey Morris was picking up a BLT. A QR code near the register invited her to rate her experience. But, to her, the idea of leaving a review was unappet… [+8015 chars] James Doubek NPR
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